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Privacy Policy

Who we are

Our website address is: https://www.infitx.com.

INFITX Africa
6th Floor, Tower A
1 Exchange Square
Wall Street, Ebene
Mauritius 72201

INFITX Africa (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Statement explains how we collect, use, store, and protect personal data when you interact with our website.

1. Personal Data We Collect

We may collect the following personal data:

  • First name
  • Last name
  • Email address
  • Company name
  • IP address
  • Browser user agent string
  • Any information you voluntarily provide through website forms or comments
2. How We Collect Your Personal Data

We collect personal data in the following ways:

  • Directly from you when you:
    • Complete a contact or enquiry form
    • Leave comments on the website
    • Register for an account (if applicable)
  • Indirectly through:
    • Cookies and similar technologies
    • Automated spam detection services
  • From third parties, such as customers or partners, where relevant and lawful
3. How We Use Your Personal Data

We use personal data to:

  • Respond to enquiries and requests submitted via our website
  • Understand your needs and communicate about our services or training
  • Manage user accounts and website functionality
  • Detect and prevent spam, fraud, and abuse
  • Maintain the security and integrity of our systems
Lawful Basis for Processing

Under the Mauritius Data Protection Act 2017, we process personal data on the basis of:

  • Legitimate interest, where processing is necessary to respond to enquiries or operate our website
  • Consent, where required (you may withdraw consent at any time)

You may withdraw consent by emailing [email protected].

4. Comments and Gravatar

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/

Once approved, your comment and profile picture (if applicable) are visible publicly in the context of the comment.

5. Contact Forms

Personal data submitted via contact forms is used solely to respond to your enquiry and is not used for unsolicited marketing.

6. Media Uploads

If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such data from images.

7. Cookies

Our website uses cookies to improve functionality and user experience:

  • Comment cookies (name, email, website) may be saved for one year
  • Login cookies:
    • Login information: 2 days
    • “Remember Me”: 2 weeks
    • Screen preferences: 1 year
  • Temporary cookies may be used to test browser compatibility
  • Post-editing cookies store post IDs only and expire after 1 day

Cookies contain no personal data unless explicitly provided by you.

8. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves as if you visited the external website directly.

These third-party websites may collect data about you, use cookies, and track your interaction with their content, particularly if you are logged into their services.

9. Who We Share Your Data With

We do not sell or rent your personal data.

  • Password reset requests include your IP address for security purposes
  • Visitor comments may be checked through automated spam detection services
  • Data may be shared with service providers strictly where necessary and subject to appropriate safeguards
10. Data Security – How We Secure Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit, where possible
  • Restricting access to authorised personnel only
  • Regular review and improvement of security controls
11. Data Retention
  • Contact form submissions are retained for up to 90 Days, after which they are securely deleted
  • Comments and comment metadata are retained indefinitely to support moderation and conversation continuity
  • User profile data (if applicable) is retained for the duration of the account

Data is securely disposed of by irreversible deletion when no longer required.

12. Your Privacy Rights

You have the following rights in relation to your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Rights relating to automated decision-making (we do not conduct automated decision-making)

To exercise any of these rights, email [email protected].

13. Complaints

If you have concerns about how we handle your personal data, please contact us at:

[email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (Mauritius):

Information Commissioner’s Office
Level 5, SICOM Tower
Wall Street
Ebene Cyber City
Ebene, Republic of Mauritius

Tel: 4600251
Fax: 4897341
Email: [email protected]
Website: https://dataprotection.govmu.org/SitePages/Index.aspx